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What to Do When a Loved One Dies: A Step-by-Step Checklist

July 3, 2026·6 min read·FinalKeepSake

Losing someone you love is one of the hardest things a person can go through. In the middle of raw grief, you are also suddenly responsible for a long list of practical tasks — many of them time-sensitive. This checklist walks you through what needs to happen, roughly in order, from the first hours after a death through the weeks and months that follow. You don't have to do all of this alone, and you don't have to do it perfectly. This guide is here to help you know what comes next.

This article provides general information for US families and is not legal, financial, or medical advice. Laws and timelines vary by state. When in doubt, consult a licensed attorney, CPA, or financial advisor.

In the First Hours

Make the necessary notifications

  • If the death is unexpected at home: Call 911. A medical examiner may be required to certify the cause of death before the body can be moved.
  • If the death is expected at home under hospice: Call the hospice nurse first. They will declare the death and coordinate with the funeral home. Do not call 911 unless instructed to.
  • If the death occurs in a hospital or care facility: Staff will notify you. Ask to speak with a social worker — they are trained to help with the immediate next steps.

Contact a funeral home

The funeral home will transport your loved one and begin the paperwork. If your loved one made pre-arrangements, locate those documents now. If not, you have time — you don't have to make every decision today. Our guide on how to choose a funeral home can help if you need to select one quickly.

Notify close family and friends

Reach out personally by phone to those closest to the deceased before posting anything publicly. Assign a trusted family member or friend to help make calls — you shouldn't have to carry this alone.

Within the First 24–72 Hours

  • Secure the home. If the deceased lived alone, make sure the property is locked. Collect any pets and arrange for their care. See our guide on what happens to pets when someone dies.
  • Locate important documents. You'll need the original will, any trust documents, insurance policies, Social Security card, birth certificate, and marriage certificate. Our guide on what documents to leave your family explains where people typically store these.
  • Find the will. If you're unsure where it is, see how to find a will after someone dies. The will names the executor and outlines the deceased's wishes.
  • Order death certificates. The funeral home files the official death certificate; order 10–15 certified copies. Each institution typically requires an original. See death certificate uses to estimate how many you need.
  • Begin planning the funeral or memorial. This can feel overwhelming. Start with the basics: burial or cremation, service location, and a rough guest list. Our guides on how to plan a funeral and how to plan a memorial service walk you through every decision.
  • Notify your employer. Check your company's bereavement leave policy. Most US employers offer three to five days of paid leave for immediate family members.

In the First Two Weeks

Legal and financial notifications

  • Notify Social Security Administration. If the deceased received Social Security benefits, you must report the death promptly. Payments received in the month of death or after must be returned. Call SSA at 1-800-772-1213 or have the funeral home report it. Learn about Social Security death benefits you may be entitled to.
  • Contact life insurance companies. Locate all policies and file claims with each insurer. Most companies pay within 30–60 days of a completed claim. See how to claim life insurance after death for a step-by-step breakdown, and how to find lost life insurance policies if you're unsure whether a policy exists.
  • Notify banks and financial institutions. Bring a certified death certificate to each bank. Joint accounts typically transfer automatically; individual accounts will go through probate or transfer via beneficiary designation. See what happens to joint bank accounts after death.
  • Contact the employer or pension provider. If the deceased was working, notify HR. If retired, contact the pension administrator about survivor benefits.
  • Notify the DMV. If the deceased owned a vehicle, you will need to transfer the title. See what happens to a car when the owner dies.
  • Stop recurring bills and subscriptions. Cancel or transfer utilities, subscriptions, and automatic payments. Our guide on stopping mail after death covers USPS holds and forwarding.

Begin the estate process

If the deceased had a will, the named executor should consult a probate attorney to open probate — the legal process of validating the will and distributing assets. If there was no will, the court will appoint an administrator and assets will pass under your state's intestate succession laws. Our full guide on the probate process explains what to expect, and how long probate takes varies widely by state and estate complexity.

In the First 1–3 Months

Task Who Handles It Typical Deadline
File final income tax return Executor / CPA April 15 of the following year
Notify credit bureaus (Equifax, Experian, TransUnion) Executor or next of kin As soon as possible
Cancel or transfer credit cards Executor Within 30–60 days
Transfer or sell real property Executor / real estate attorney During probate
Close or memorialize social media accounts Family / digital executor No strict deadline
Distribute personal belongings Executor / family After probate opens

For personal property, our guide on what to do with belongings after death offers practical, compassionate advice. For digital accounts, see how to close accounts after death and what happens to social media accounts.

Through the First Year

The administrative work eventually winds down, but grief does not follow a schedule. Be patient with yourself and your family. A few things to keep in mind:

  • Update your own estate plan. A death in the family often means beneficiary designations, powers of attorney, or your own will need updating. See when to update your will.
  • Watch for grief anniversaries. Birthdays, holidays, and the anniversary of the death can be unexpectedly hard. Our guide on grief on the anniversary of a death offers support.
  • Seek support if you need it. Grief is not a problem to solve — it is a process to move through. If you're struggling, see our resources on finding a grief counselor and grief support groups.

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Frequently Asked Questions

What is the very first thing you should do when a loved one dies?
The first call depends on where the death occurs. If your loved one dies at home under hospice care, call the hospice nurse — they will guide you through the next steps, including contacting the funeral home. If the death is unexpected or occurs at home without hospice, call 911. If it happens in a hospital or nursing facility, staff will notify you of the next steps. There is no legal requirement to move the body immediately; you typically have a few hours to sit with your loved one before the funeral home is called. Take a breath — you don't have to do everything at once.
How soon do you have to file a death certificate after someone dies?
In most US states, a death certificate must be filed within 72 hours of the death, though the exact window varies by state (some allow up to five days). The funeral home almost always handles this filing on the family's behalf. What you need to do is gather the deceased's personal information — full legal name, Social Security number, date and place of birth, parents' names — so the funeral director can complete the paperwork accurately. See our full guide on how to get a death certificate for state-by-state details.
How many copies of the death certificate do you need?
Most families need 10 to 15 certified copies of the death certificate. You will need one for each financial institution, insurance company, government agency, and property title you need to update. Common uses include claiming life insurance, transferring bank accounts, closing credit cards, notifying Social Security, transferring a vehicle title, and filing for probate. Certified copies typically cost $10–$25 each depending on the state. It is much easier — and cheaper — to order extras upfront than to reorder them months later. See our guide on death certificate uses to plan how many you'll need.

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